We're with you
every step of the way.
Managed services from Hargray — your regional provider — gives your business a competitive edge, taking on everyday management and maintenance of your business’s critical systems and infrastructure so you can focus on what matters to you — growing your business.
Our Methodology consists of three phases:
We'll develop an integrated set of managed services that strategically align with your business infrastructure and goals. We'll conduct a complete systems audit to outline and evaluate your current technological landscape.
Next, we determine training needs and discuss the level of project management required. Design experts build on our analysis to create a custom solution based on best practices for your business.
We collaborate with your team to create an individual roadmap of services, selected from our world-class product options and customized for your needs – to elevate your business productivity and increase revenue.
Hargray’s managed services team will start the implementation process based on the agreed-upon project plan. As we transition into the build, our experts facilitate the process by creating and implementing training and migration plans.
Next, this critical phase tests the solution design to ensure passage of all benchmarks. Multiple testing methodologies are used to ensure that any possible issues are eliminated before the launch.
After Hargray’s team and the client have signed off on the testing phase, deployment begins, and a project completion document is issued with applicable build documentation to track the launch and monitor ongoing progress.
Long after consultation and implementation, we continue to monitor your customized solutions, using our expert staff and best practices to ensure 24-7/365 reliability.
Having a well-maintained and proactively managed IT infrastructure will always prepare you for success. But should something go wrong, help from Hargray's experts is just a phone call away.