We're with you
every step of the way.
Service Methodology
Managed services from Hargray — your regional provider — gives your business a competitive edge, taking on everyday management and maintenance of your business’s critical systems and infrastructure so you can focus on what matters to you — growing your business.
Our Methodology consists of three phases:
- Consultation
- Implementation
- Manage
Consultation Phase
Plan
We'll develop an integrated set of managed services that strategically align with your business infrastructure and goals. We'll conduct a complete systems audit to outline and evaluate your current technological landscape.
Analyze
Next, we determine training needs and discuss the level of project management required. Design experts build on our analysis to create a custom solution based on best practices for your business.
Design
We collaborate with your team to create an individual roadmap of services, selected from our world-class product options and customized for your needs – to elevate your business productivity and increase revenue.
Implementation Phase
Build
Hargray’s managed services team will start the implementation process based on the agreed-upon project plan. As we transition into the build, our experts facilitate the process by creating and implementing training and migration plans.
Test
Next, this critical phase tests the solution design to ensure passage of all benchmarks. Multiple testing methodologies are used to ensure that any possible issues are eliminated before the launch.
Go Live
After Hargray’s team and the client have signed off on the testing phase, deployment begins, and a project completion document is issued with applicable build documentation to track the launch and monitor ongoing progress.
Manage Phase
Monitoring
Long after consultation and implementation, we continue to monitor your customized solutions, using our expert staff and best practices to ensure 24-7/365 reliability.
Support
Having a well-maintained and proactively managed IT infrastructure will always prepare you for success. But should something go wrong, help from Hargray's experts is just a phone call away.
Contact Us Today!
What to Expect During Your Consultation
- Consultant will conduct a complementary analysis to understand the key drivers of your business profitability, identify technology gaps, and understand your company's future goals
- Provide a comprehensive recommendation based on identified needs
- Partner with your business to implement a customized, scalable solution and provide ongoing local support
Request a Consultation
We want to help you find a solution that fits your business. Submit the form below and a Hargray Solutions Consultant will contact you about your free service recommendation.