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Important Customer Information

We have been working diligently over the past two months on the first round of our upgrades to USA Communications’ former network so that we can provide you enhanced Hargray services. We expect to begin converting neighborhoods to Hargray services as early as June 17, 2019. Please click below to read important information about upcoming changes to your services and billing as some action may be required on your part to ensure your services function properly when we upgrade your neighborhood to Hargray's systems. 

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How can we help?

What is going to happen with my services and bill?

For the time being, you will continue to receive the same bill for the same services that you have been receiving. This means that your channel lineup, Internet speed, telephone calling features and any other services and features will not change at this time.

Once we are ready to begin transitioning customers onto our network and billing, we will reach out to you with specific information to help you prepare for the change. We are committed to making this transition as seamless as possible for you. We will be reaching out to you in the coming weeks and months with more information. 

 

Can I sign up for Hargray services today?

Although we'd love to sign you up for service today, we have many tasks to complete to prepare our network and billing systems before we can begin providing Hargray services in your area. In the meantime, please call our local office at 912.729.3777 or stop by 220 E King Avenue in Kingsland with any questions or concerns. 

What actions do I need to take at this time?

While Hargray works hard behind the scenes to prepare the network and systems for transition, customers will continue to receive existing services and a monthly bill from Kingsland Cable.  Please continue to pay your bill as usual.  If you have any questions or need assistance, please contact our local office at 912.729.3777 or stop by 220 E King Avenue in Kingsland.

Will there be a change to the channel line up?

Although we carry many of the same channels, there are differences. Hargray offers some channels that Kingsland does not and vice versa.  As we work through the transition, our focus is to minimize any impact on your services.  In the meantime, we will continue to deliver services under Kingsland Cable’s current channel lineups.

Kingsland Cable Channel Lineup >

Hargray Channel Lineup >

What will happen to the local store? Who can I contact for assistance?

At Hargray, our customers are neighbors, not numbers. For more than 70 years, Hargray has delivered superior, local, personalized customer care that the massive, nationwide providers simply cannot offer.  As such, Hargray will continue local operations in our store located at 220 E King Avenue in Kingsland. Please contact us at 912.729.3777 if there is anything we can do to help. 

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