How and Why You Should Power Cycle Your Modem
Power cycling your modem is a simple and effective troubleshooting step that can resolve many common connectivity issues and ensure your network operates smoothly. Here are just a few reasons you may want to power cycle your modem:
Refreshes Connections: Power cycling your modem clears out any lingering issues and refreshes your internet connection. It's like a mini-reset button for your online experience!
Fixes Glitches: Modems can occasionally encounter glitches or errors. A quick power cycle can often resolve these issues, giving you a smoother connection.
Improves Speed: Over time, modems can become bogged down. Power cycling frees up resources, helping to boost your internet speed.
How do I power cycle my modem?
If you need to power cycle your modem as part of your internet connection troubleshooting, follow the steps below. NOTE: If you have Business Phone service from Hargray Business, do not unplug the modem powering your phone service -- Call Technical Care Center for assistance at 843-686-1138.
- Unplug your modem from the power by pulling the power cord from the back of the modem.
- If you have a router, unplug the power from the back of your router. Leave it unplugged for now.
- Wait 15 seconds.
- Plug the power back into your modem.
- Wait 15 seconds.
- Plug the power back into your router, if you have one.
- Wait 15 seconds.
- Pull up or refresh your browser window to test your internet connection.
- If you are still unable to pull up webpages, restart your computer and try again.