A lot of people want to know the answer to one question: Why is my WiFi slow? The best way to answer that is to answer these eight questions that make the solution much simpler. Get more tips through our WiFi Education program.
Have you tried turning it off and back on again?
Seriously, this is a real thing. Simply restarting your router can automatically reboot and restore your system. Basic, but effective.
Have you run a speed test?
Speed tests measure the time it takes for the server to reply to a request from your computer, measured in milliseconds. It will actually perform multiple tests instantly, with the slowest return time registering as your speed. Hargray customers can click here to perform a speed test right now.
Where is your router located?
This matters. Think of it like a radio. You can hear it fine in the room you’re in, but if you go upstairs, you’ll be straining to make out the lyrics of your favorite song. A central location with clean lines of site to the devices that require the strongest connection is a big step to improving speed.
Can your router handle current speeds?
If you own your router rather than using a Hargray router, it may not have the capacity to keep up. Check your owner’s manual or look up the model number online. Your router is the door that data comes in through, so you might just need a bigger door.
How many devices do you have connected?
Pretty simple – more devices need more bandwidth. Try using wired internet for a few major, stationary devices like computers and gaming consoles that eat up a lot of that WiFi bandwidth. If you’re out of options, you may need to see about increasing your internet capacity.
How old are the devices that you use?
The slow car in the left lane is your old device, holding faster traffic up and causing the delays up and down the information superhighway. These are candidates for wired connections or simply need to be replaced.
What do you like to do online?
Activities that require continuous streaming such as watching movies and online gaming cause other devices to be left out of the loop. Close any streaming programs you’re not using, as they continue to use data and slow down your connection.
Is your WiFi password protected?
If not, others could be syphoning your connection for themselves – not to mention the cyber security risk involved. Lock your connection with a unique password and feel safe knowing your network belongs to you. For tips, check out these tips from ConnectSafetly.org.