Sales and Internet Qualification

How long does it take to get residential service installed?

Our goal is to have service installed within three to five business days of your request. However, installation timeframes do vary, so please ask your Hargray representative for more details.

What are the preferred operating systems for High Speed Data?

Preferred Operating Systems:

  • Windows XP
  • Windows Vista
  • Mac OS X

Windows 2000 and MAC OS 9.2 are acceptable but not optimal.

What are the minimum requirements for High Speed Internet/Data?

Within areas served, Hargray offers access to Internet speeds greater than the FCC's minimum requirement for high speed data, currently listed as 25 Mbps or more. For availability of the fastest residential Internet speeds, click here or business, here.

 

What is the availability of High Speed Internet?

Hargray offers the access to the fastest Internet in the communities we serve. For the fastest residential Internet speeds, click here or business, here.

What are the benefits and costs of the wiring protection plan?

Hargray's Connected Home plan offers inside wiring maintenance and is available for $5.99 per month per line of service. This convenient, optional service covers the maintenance and repair of inside wiring that we install or that is installed by others to our specifications. Click here to learn more.

What are the eligibility requirements of the Jump Start Program?
  • Requires annual Proof of Eligibility for the National School Lunch Program (NSLP). Internet service is available to the residential address used for eligibility for the NSLP.
Where is the Student Program available?

The Student Program is available in areas currently served by Hargray and applies to the 30 Mbps Internet plan; additional discounts cannot be applied. Equipment and installation is included; taxes and fees are added to the monthly bill.

Where do I sign up for the Student Program

Our customer care team can help. Call 1.877.HARGRAY or visit one of our retail stores.

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