Meet Hargray Digital TV
Hargray Digital TV is almost here! With Hargray Digital TV, you will receive up to 25 new channels and 50 Music Choice audio channels2 – including more sports and weather, more news and entertainment, more children’s programming, and more premium content. With this letter, we have included your new channel lineup card so you can familiarize yourself with these additional channels and any other channel changes to your package. This change will take effect when we convert your neighborhood to Hargray service; this is currently planned for the month of July.
Download Your Channel Line Up >
Please note that if you currently have a DVR, we will not be able to retain your existing recordings, and any scheduled future recordings will need to be programmed again once your service has been converted. We apologize for any inconvenience this causes you.
Important Notice about Your TV Service
To provide you with faster Internet speeds, enhanced picture quality, and an expanded range of channels, we will be upgrading the majority of the channels in your lineup to 100% digital delivery. Once transitioned to Hargray service, only the local broadcast affiliate channels (currently channels 4-11, 13) will be available in analog format. To view all other channels on a TV in your home, you can continue to use any standard set-top box that came with your USA Communications video services, or you can use a device called a Digital Transport Adapter (“DTA”). Below we have included information on how to obtain DTAs for any TVs in your home that do not have a set- top box.
If you have a television plugged directly into the cable wall outlet without a set-top box or DTA, you will receive only local broadcast channels on that television unless you order a set-top box or DTA.
Ordering Your DTA(s)
You have two options for receiving your DTA(s):
- Call 205.884.4545 to place your order. Your DTA(s) will be delivered by mail in 5 to 7 business days.
- Stop by our Pell City store located at 1621 Cogswell Avenue to pick up your DTA(s) in person.
To facilitate this change, we will provide you with one DTA for one year at no charge. After this period, you will be charged the then-current rate for a DTA. The current rate per DTA is $3.99/month. If you subscribe to only the Basic tier of service, you are entitled to two DTAs for two years at no charge (five years if you receive Medicaid).
Please contact us as soon as possible to avoid any interruption to your service when your neighborhood is converted to Hargray’s network and systems.
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Want to keep up with important details regarding USA Communication's transition to Hargray's services? Simply fill out the form below and we will be in touch.