Hargray
Jacksonville

Dark Fiber Systems is now Hargray. You can expect the same amazing service and so much more. We're bringing dark fiber to light. 

Welcome to Hargray!

On May 1, Hargray purchased Dark Fiber Systems and we are thrilled to have the opportunity to serve businesses in Jacksonville, Florida. Our entire team of 600 colleagues based in the Southeast is excited to begin providing the advanced services and friendly, local support we have delivered to communities across the region for more than 70 years. Welcome to the Hargray family.

Hargray’s mission is to envision and deliver customer delight. We are passionate about providing our customers with the best communications services along with the kind of superior, local, personalized customer care that the massive, nationwide providers simply cannot offer.

In addition to the dark fiber that currently serves carriers and large enterprises, businesses in Jacksonville will now have the ability to select from a full suite of advanced communication products and services like enhanced data, voice, and video including Metro-Ethernet, multi-gigabit symmetrical circuits, colocation, Hosted Unified Communications, and video services customized for various commercial applications - all delivered over Hargray's 100% fiber-optic network. 

Over the coming weeks the Hargray team will be engaging directly with each existing customer to ensure the transition period is smooth and seamless. In addition to these meetings, customers will receive additional communication from our staff that will explain what to expect and provide clear instructions on any steps customers need to take to update their services and account. Until such time, customers will continue to receive the same services and should continue to pay their bills as they have in the past. 

We offer a sincere thank you to our new customers. It is our goal to make this transition as simple and hassle-free as possible. Thank you for allowing Hargray to serve you. 

 

Industry-Specific Solutions

No matter what industry your business is in, Hargray is ready to deliver with advanced Internet, TV and Phone solutions. From resorts and hotels, to multi-dwelling units, and everything in between, future-proof your business with the fastest communication services around.

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Enterprise Solutions

Sometimes companies require more from a service provider, and keeping your network simple can get complicated. Enterprise solutions from Hargray are designed to maximize network connectivity and allow larger businesses to simplify and thrive. Hargray helps your business adapt with the times and maximize productivity.

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Small Business Solutions

Every business is unique, including yours, which is why Hargray specializes in options. We provide Internet, digital TV, and phone services that are scalable to the size of your business and its needs, but that’s only the beginning. No matter the size or complexity of your business, our tech-expert staff is ready to work closely with you to determine scope and help you implement your choice of our wide variety of small business solutions. From business bundles to managed services, Hargray helps you “set and forget” essential services, so you can focus on running your business.

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How can we help?

What is going to happen with my services and bill?

For the time being, you will continue to receive the same bill for the same services you have been receiving. Once we are ready to begin transitioning customers to our network and billing, we will reach out to you with specific information to help you prepare for the change. We are committed to making this transition as seamless as possible for you. We will be reaching out in the coming weeks and months with more information. 

What actions do I need to take at this time?

While Hargray works hard behind the scenes to prepare the network and systems for transition, customers will continue to receive existing services and a monthly bill from Dark Fiber Systems. Please continue to pay your bill as usual. If you have any questions or need assistance, please contact our support team at 877.861.5777. 

Will Hargray only offer dark fiber services in Jacksonville?

Businesses in Jacksonville will now have the ability to select from a full suite of advanced communication products and services like enhanced data, voice, and video, including Metro-Ethernet, multi-gigabit symmetrical circuits, colocation, Hosted Unified Communications, and video services customized for various commercial applications - all delivered over Hargray's 100% fiber-optic network. 

I am not a current customer, but I am interested in Hargray services. How can I sign up?

Thank you for considering Hargray for your business communications needs. It would be our honor to serve your business. Please give us a call at 877.861.5777 or fill out the 'Contact Us' form above to schedule a consultation. 

Hargray Leadership in Jacksonville

Chris McCorkendale serves as Senior Vice President for Hargray Fiber, the southeast region’s premier provider of fiber-optic communications, and will be directly leading the DFS-Hargray acquisition. Chris favors an active leadership style and is passionate about quality of service. As such, he will be meeting with each customer in Jacksonville to personally introduce Hargray while addressing any questions about the upcoming transition. 

Chris McCorkendale, SVP Hargray Fiber
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