Hargray is coming 
to your community

Connecting you to the speed of wow!

The Area's Fastest Internet is Now Available

Your community can now enjoy blazing fast Internet speeds, premium Television, and reliable Home Phone service from Hargray.  Add Wall to Wall Wi-Fi to enjoy the ultimate in-home experience with the fastest Internet on the island. Order your customized package today! 

Frequently Asked Questions

What is Fiber Optic Cable and why is it better?

Fiber Optic Cable uses glass fibers to transmit data. It has greater bandwidth capacity which enables it to carry more data, enabling us to serve your home with Gigabit Internet speeds. It also provides consistency in download and upload speeds, and it reduces noise in the network, resulting in a better and more reliable Internet experience.

According to a Fiber to the Home Council of the Americas 2012 survey, homes with a fiber connection are typically valued 3 percent higher than homes not connected to fiber.

Will you need to dig my yard?

Yes. In order to overbuild the current infrastructure with Fiber-to-the-Home technology, construction will be required. Our team of Engineers will design a plan that is the least disruptive to you and your community. We’ll also restore all areas to their prior condition throughout the construction process. That means repairing invisible dog fences, irrigation systems and any other impacted items affected by the construction process, utilizing licensed contractors.

The construction workers in the area are marking off the area with small flags and ground paint. What are these for?

We want to make sure that we’re doing as much as possible to avoid hitting any underground utilities such as water lines, sewage and cable lines. The small flags and environmentally safe paint assists us in determining areas where we cannot dig. This helps to ensure that we’re able to upgrade the infrastructure in the community with as little damage and inconvenience as possible.

What will you install in my home if I am interested in upgrading to fiber services?

We’ll provide you with a new router/modem designed for the faster Internet speeds. Our service technicians will identify the best options for placement in your home to optimize your wireless coverage. For Digital Television services, we’ll install Set-top Boxes for each TV.

Who can I contact about construction?

General information: 843.686.5320
To report damages: 866.531.9276

If there is an emergency, please call:

  • Fiber Overbuild Project Manager, Lisa Thompson: 843.686.1100
  • Hilton Head Island General Manager, Michael Cole: 843.686.1199

 

A Look Inside the Construction Process