Email Deactivation

To help manage millions of emails, Hargray has an inactive email account policy. Email accounts that have not been logged into within the past 90 days are considered inactive. These accounts are put into a pending deactivation status for 30 days, after which the email account is deactivated and all email, content, and features associated with the email account are permanently deleted.

The account simply needs to be logged at least once in a 90-day period to remain in active status.

Log in with the username in question, and the email account will be removed from pending deactivation.

Hargray will send a “pending deactivation” email notice to your email address informing you of the account status and scheduled deactivation.

No. Once an account has been deleted, the emails, files, and all content associated with the email address are deleted and unrecoverable.

Emails will still be available in your inbox until the account is deactivated and closed.

Emails sent to a deactivated email address cannot be delivered. The sender will receive an "undeliverable" message.

No, email forwarding does not stop your account from deactivation status.  You must log in with username in question at least once in a 90-day period to remain in active status.