Phone Service for Business

No matter what you need to keep your business connected, Hargray has phone services that are cost-effective, clear and dependable. Consumers, vendors and employees will benefit from the enhanced features and compatibility of Hargray phone services:

  • Our business phone plans are backed by our all-digital network and proven quality, ensuring superior connections with unmatched clarity and reliability.
  • Centrex Lines from Hargray give you all the benefits of a multi-line system without the capital outlay for on-premise switching equipment.
  • Hargray’s Voice PRI brings the latest technology into the realm of affordability for small and medium-sized businesses, along with the ultimate in flexibility and features.

CENTREX LINES

With Hargray Centrex, you’ll get all of the features of a complex, multi-line phone system without a large capital outlay for on-premise equipment. Centrex off-site hosting has solutions to fit businesses of all sizes. And because Centrex is flexible, we can customize it to fit how your business works now and as your needs change.

  • Present a professional image while minimizing capital costs.
  • Improve the reliability of communications.
  • Provide advanced calling features similar to an on-site PBX.
  • Customize a feature package to serve your specific needs.

PRI (PRIMARY RATE INTERFACE)

PRI delivers voice communications on a 100% digital connection to your PBX. Inbound and outbound calling are combined on the same connection, which maximizes efficiency and enables scalable growth. PRI features include:

  • Digital T1: Provides local and long-distance over a T1 connection to your PBX.
  • Call-by-Call Allocation: Enables all channels to be used for inbound or outbound calls at any time.
  • Dedicated Trunk Groups: Channels can be configured as stand-alone trunk groups.
  • DID Capability: Allows incoming calls to reach a specific number served by a PBX without the use of a call attendant.
  • Caller ID with name and Enhanced 911 included.

Metered calling options are available for your business phone line. For details, and to find out more about any of the phone plans outlined above, please ask your Sales Representative or call 843.706.1850.

HOSTED IP PBX

Hargray’s Hosted IP PBX gives you a customizable virtual solution that reduces capital expense in phone equipment, which can quickly become outdated. With Hargray’s fully scalable solutions and robust, easy-to-use features like built-in conference calling, remote log-in and dial-by-name, you’ll instantly improve productivity and have the ability to add features as your business needs change.

View a full list of features and benefits for Hargray’s Hosted IP PBX here.

FULL-FEATURED BUSINESS LINES

  • Unlimited Nationwide Calling
  • Voice Mail
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • 3-Way Calling

UNLIMITED LONG DISTANCE CALLING WITHIN THE U.S.

Enjoy unlimited long distance calling to all 50 states, 24 hours a day, included in all plans. Call for details.

VOICE MAIL

Standard Voice Mail with Enhanced Features:

  • Receive notification of voice messages via text messages to your mobile phone
  • Read voice messages as email attachments
  • Retrieve and manage voice messages online

Premier Voice Mail with Advanced Messaging:

  • Have calls redirected to a customized list of alternative numbers
  • Receive a fax when you get a Voice Mail message
  • Retrieve and manage voice messages online
  • Forward faxes sent to your phone to a number/machine where you can view/print them, or to an email address
  • Create up to four additional mailboxes for the same telephone number
  • Record messages and set them up for future delivery to any number, including yours, up to 180 days in advance
  • Forward your phone to other lines depending on where you are (Find Me Follow Me)
  • Customize your recorded greeting for different callers

Click here to view the Voice Mail and Advanced Messaging Quick Reference Guide.
Click here to view the Voice Mail and Advanced Messaging User Guide.

CALLER ID

Caller ID* displays the 10-digit telephone number of an incoming call. The number displays between the first and second ring cycle. Caller ID supports numbers within our Custom Local Area Signaling Services (CLASS) region.

Features & Benefits

  • Helps screen your calls by displaying the phone number of an incoming call
  • Allows you to be more responsive to customers by reviewing account information before you answer the call

*Requires a display phone or display unit.

CALLER ID NAME

Caller ID* Name displays the caller’s name and the 10-digit telephone number of an incoming call. The number displays between the first and second ring cycle. Caller ID Name supports numbers within our Custom Local Area Signaling Services (CLASS) region.

Features & Benefits

  • Helps screen your calls by displaying the phone number of an incoming call
  • Allows you to be more responsive to customers by reviewing account information before you answer the call

*Requires a display phone or display unit.

CALL WAITING

With Call Waiting, you’ll hear a tone when someone calls and you are already on the phone.  When you hear the tone, you can do one of three things:

  • End the call.
  • Switch between two callers.
  • Ignore the Call Waiting tone.

*Includes Cancel Call Waiting feature.

Features & Benefits

  • While you are on the phone, a tone alerts you that another call is coming in. You’ll hear the Call Waiting tone up to three times.
  • You don’t miss important calls.

CALL FORWARDING

Call Forwarding lets you transfer your incoming calls to another number. You can turn Call Forwarding on and off on demand. You select the number where calls will be forwarded — local, measured or long distance.

Features & Benefits

  • Easy to forward calls on demand.
  • Your phone rings briefly to remind you that Call Forwarding is active. When you receive an incoming call, you’ll hear a brief ring.
  • You can still make outgoing calls while Call Forwarding is active.
  • You can forward calls to a number outside your local calling area; you will be charged the appropriate rates for any forwarded calls.

Contact your Hargray representatives to discuss your personalized business phone solutions today.