2012 News Releases

HARGRAY COMPLETES INTEGRATION OF NEW NETWORK OPERATIONS CENTER

HILTON HEAD ISLAND, SC — December 31, 2012 — Hargray Communications today announced the completion of its new, state-of-the-art Network Operations Center (NOC), located in Pritchardville, SC. The NOC contains tools that enhance Hargray’s ability to monitor its network in real-time, often allowing the identification and resolution of network issues before they become customer-impacting.

“The completion of our new NOC marks another milestone in our ongoing efforts to provide our customers the very best level of reliable services on our technologically advanced network,” said Chris McCorkendale, Hargray’s Vice President of Operations and Engineering. “In addition, our new NOC allows us to provide more in-depth and proactive monitoring for key customers like the Beaufort County School District and the major wireless carriers.”

The new NOC is staffed 24-hours a day, seven days a week, and provides a direct contact for business and residential customers, as well as Hargray field technicians.

“Our goal is to identify and solve issues before they impact customers, and the NOC enables us to achieve this goal on a regular basis,” said McCorkendale. “It also elevates our 24x7x365 capabilities which enhance our service reliability for all our customers.”

About Hargray

Hargray is an integrated triple-play provider offering Internet, television, and communications services in Beaufort, Jasper, and Hampton counties in South Carolina, and Chatham County, Georgia.  For more information, please visitwww.hargray.com.

REDUNDANT PATH PROVIDES SOLUTION TO ACCIDENTAL FIBER CUT

HILTON HEAD ISLAND, SC — October 26, 2012 — Hargray Communications fiber optic cables serving customers in Bluffton were accidentally cut Wednesday by contractors unaffiliated with Hargray; however, services were rerouted through a redundant path and customers were not affected.

Hargray Communications continues to raise awareness of how important it is for contractors who dig anywhere in our region to go through proper procedures to avoid cutting underground cable. Hargray also continues to make significant network investments to help minimize the impact when a fiber optic cable is accidentally cut.

“The tens of millions of dollars invested in our network over the last several years have allowed us to make many important upgrades, such as creating a ring-centric network,” said Chris McCorkendale, Hargray’s Vice President of Operations and Engineering. “These rings create redundant paths which, in today’s instance, automatically re-routed our customers’ telecommunications traffic which in this instance eliminated any impact on our customers.  Many of the large business customers we serve in Savannah, including Gulfstream and Savannah College of Art & Design, are served on this ring and none of these businesses were impacted.”

As a leading provider of television, Internet, and communications services in the area, Hargray has made it a top priority to establish as many redundant paths as feasible in order to ensure customers do not experience any unnecessary service interruptions to these crucial services.

About Hargray

Hargray is an integrated triple-play provider offering television, Internet, and communications services in Beaufort, Jasper, and Hampton counties in South Carolina and Chatham County, Georgia.  For more information, please visit www.hargray.com.

HARGRAY CELEBRATES GRAND OPENING OF STATE-OF-THE-ART RETAIL STORE IN BLUFFTON

HILTON HEAD ISLAND — September 14, 2012 — Hargray celebrated the grand opening of their brand new state-of-the-art retail store in Bluffton’s Belfair Towne Village on Thursday. Featuring a
modern design and the latest in technology, including iPads, iPhones and an Apple TV demo, the store gives customers a unique opportunity to experience Hargray’s wide range of communications and entertainment products and services.

“With its new convenient location, the store is a logical extension of the Hargray brand,” said Eddie Andrews, Director of Marketing for Hargray. “Customers and visitors alike can touch and feel, as well as
demo, some of the most popular in-home devices available today—and they do so with the Hargray bandwidth powering each and every device. It truly is an experience store.”

The new store, staffed by a knowledgeable team of customer service representatives, also boasts dozens of screens, TiVo and Wii consoles, and a home theater room demonstrating the latest in home entertainment.

“Our new store is about entertainment and connectivity in the real world—movie nights with the family, connecting with loved ones, or simply downloading a favorite song,” explained Robert Edwards, Director of Residential Sales for Hargray. “It’s a great opportunity for us to introduce new customers to the Hargray brand, as well as enhance relationships with our existing customers.

About Hargray

Hargray is a cable and telephone company providing a full suite of entertainment and communications services in Beaufort, Jasper, and Hampton counties in South Carolina and Chatham County, Georgia.  The company also sells and publishes directories for several telephone companies and retirement communities across the Southeast. For more information, please visit www.hargray.com.

HARGRAY DONATES IPADS TO FIRST PRESBYTERIAN DAY SCHOOL OF HILTON HEAD

HILTON HEAD ISLAND — Sept. 11, 2012 —Teachers and students at Hilton Head’s First Presbyterian Day School will have new technology in the classroom this year, thanks to the arrival of four new iPads donated by Hargray Communications.

“Promoting technology in education is very important to Hargray,” said Eddie Andrews, Director of Marketing for Hargray, “and we are always thrilled to have the opportunity to show our support to the
community’s teachers and students.”

“We are so excited to add this level of technology in our classrooms,” said Sissy Jarrell, Director of First Presbyterian Day School. “This donation has certainly added a new dimension to our teaching tools and a boost to our curriculum.”

Jarrell added that the school plans to use the iPads for research, encouraging children to seek and find answers to their many questions on real life topics, as well as giving the younger children the
opportunity to explore and increase their technology skills.

“This is truly a great example of the generosity of a community business and their commitment to education,” said Jarrell. “Our heartfelt thanks to Hargray in helping us achieve our goals!”

Hargray has been involved in the Lowcountry community for more than 60 years, and is committed to supporting local organizations, schools and events through donations and sponsorships.

About Hargray

Hargray is a cable and telephone company providing a full suite of entertainment and communications services in Beaufort, Jasper, and Hampton counties in South Carolina and Chatham County, Georgia.  The company also sells and publishes directories for several telephone companies and retirement communities across the Southeast. For more information, please visit www.hargray.com.

HARGRAY’S CARING COINS FOUNDATION CELEBRATES $2 MILLION MILESTONE WITH ANNOUNCEMENT OF GRANTS

Wednesday, 22 August 2012 10:55

  • Back Pack Buddies – $3,000
  • Bluffton Historical Preservation – $2,500
  • Bluffton Self Help – $7,000
  • Community First – $1,000
  • Island House – $2,000
  • Literacy Volunteers of the Lowcountry – $3,000
  • Lowcountry Legal Volunteers – $5,500
  • Meals on Wheels – $9,000
  • Med-I-Assist – $2,500
  • Memory Matters – $5,000
  • NAMI – $3,000
  • Pregnancy Center & Clinic of the Lowcountry – $4,000
  • Ronald McDonald Care Mobile – $5,000
  • Sandlewood Community Food Pantry – $2,000
  • Second Helpings – $9,000
  • Resource Foundation for Jasper County Disabilities – $2,000
  • Volunteers in Medicine – $2,500

“While we are thrilled to have reached the $2 million mark in donations, we are already looking ahead to $3 million and beyond,” said Eddie Andrews, Director of Marketing for Hargray. “My hope is that more and more of our customers will recognize the positive impact of these donations, and choose to participate in Caring Coins.”

To contribute, Hargray customers may contact their local office to enroll in the program.  For an average of $6.00 each year – just $0.50 per month – participating customers are able to greatly impact the local community. The Caring Coins board meets three times a year to determine award amounts to local charities.

About Caring Coins

The Caring Coins Foundation began in August 2003 with the express purpose of providing additional support for 501(c) 3 non-profit organizations.  Caring Coins has an independent board of directors from the Bluffton, Hilton Head and Hardeeville areas.  Participating customers of Hargray Communications contribute approximately $200,000 per year.  For more information, please call 341-COIN (2646) or visit CaringCoins.org.

HORRY TELEPHONE COOPERATIVE TO ACQUIRE DATA PUBLISHING, INC.

MYRTLE BEACH, S.C. — August 14, 2012 — Horry Telephone Cooperative (“HTC”) and Data Publishing, Inc. today announced they have reached an agreement under which HTC will purchase Data Publishing.  Data Publishing sells and publishes directories for several telephone companies and retirement communities across the Southeast including directories for HTC and Hargray Communications.

“HTC shares Data Publishing’s perspective regarding the importance of the printed directory to businesses of all sizes as well the benefit of bundling additional advertising services for those advertisers,” said Mike Hagg, Chief Executive Officer of HTC.  “This is a great opportunity to build upon the various advertising tools that Data Publishing has helped to develop.  Whether it is the printed directory, online search tools like htcsearch.com and hargraysearch.com, the integration of business web sites, mobile apps, or other future advertising mediums, HTC is committed to continuing to find ways to assist businesses in marketing themselves and their services.”

“Data Publishing and HTC have very similar views of the importance of the directory to the brand of telecommunications providers,” said Andrew Rein, General Manager of Data Publishing. “We believe HTC is the perfect partner and the perfect acquirer of this business, and we are extremely confident that the directory business we built will be in good hands under HTC’s leadership.”

The companies expect the transaction to close on or before September 30, 2012.  HTC will be retaining Data Publishing operations on Hilton Head Island and has no immediate plans to relocate those operations.

About HTC

HTC, Inc. is the nation’s largest telecommunications cooperative and the 18th largest telephone company.  Founded in 1952, HTC celebrates over 60 years of service to the community as a local communications leader.  HTC offers local telephone service, long distance, Digital Wireless, Digital Cable, High-Speed Internet Access, and advanced business services such as Local Area Network (LAN) and Wide Area Network (WAN) design, firewall and Virtual Private Network (VPN) security.  HTC also provides Home Security and Fiber to the Home technology called HTC Bluewave, a state-of-the-art fiber optic network that delivers unparalleled bandwidth for extremely high-speed Internet access and data transmittal, 100 percent digital cable TV video, and traditional voice service through a single delivery point to a customer’s home.

www.htcinc.net  |  Twitter: @HorryTelephone  |  Facebook: www.facebook.com/HTCinc

About Data Publishing

Founded in 1986, Data Publishing sells and publishes directories for several telephone companies and retirement communities across the Southeast.

HARGRAY DONATES NEW BACKPACKS AND GIFT CARDS TO AREA STUDENTS

HILTON HEAD ISLAND — July 28, 2012 — Representatives from Hargray Communications were on hand Saturday to distribute new backpacks and gift cards to some very deserving students at the Beaufort County School District’s “Back-to-School Expo” at Whale Branch Early College High School.

Approximately 200 students will start the new school year with a brand new backpack, as well as a $50 gift card from Walmart to spend on school supplies and uniforms. In addition, several other students received new iPads and Kindle Fires, also donated by Hargray.

“This is our third year taking part as a lead sponsor of this great event,” said Eddie Andrews, Director of Marketing for Hargray. “And having the opportunity to show our support to students and families from throughout the community has made this a truly rewarding experience for us each year.”

Additional backpacks will be donated to students as part of Hargray’s Back-to-School Upgrade promotion, in which customers signing up or upgrading to 10Mbps Hargray High Speed Internet have the option of keeping getting new backpack or donating it. The promotion runs through August 31st. More information can be found atwww.hargray.com.

About Hargray

Hargray is a cable and telephone company providing a full suite of ntertainment and communications services in Beaufort, Jasper, and Hampton counties in South Carolina and Chatham County, Georgia.  The company also sells and publishes directories for several telephone companies and retirement communities across the Southeast. For more information, please visit www.hargray.com.

HARGRAY STEPS UP AS ADMIRAL OF THE FLEET FOR 57TH ANNUAL BEAUFORT WATER FESTIVAL

HILTON HEAD ISLAND — July 23, 2012 —As Admiral of the Fleet for the 57th Annual Beaufort Water Festival, Hargray was once again thrilled to be playing a part in this iconic Lowcountry event. By all accounts, this year’s event was once again a huge success, with families coming from all over the region and beyond to enjoy the first class food and entertainment.

“Hargray has been a proud sponsor of this event for over 17 years, and it remains one of our favorite events of the year,” said Eddie Andrews, Director of Marketing for Hargray. “From our participation as a
corporate sponsor, to our employees’ participation in events like the Raft Race and Bed Race, we enjoy every aspect of the Water Festival.”

Hargray has been involved in the Lowcountry community for more than 60 years, and is committed to supporting local organizations and events through donations and sponsorships.

About Hargray

Hargray is a cable and telephone company providing a full suite of entertainment and communications services in Beaufort, Jasper, and Hampton counties in South Carolina and Chatham County, Georgia.  The company also sells and publishes directories for several telephone companies and retirement communities across the Southeast. For more information, please visit www.hargray.com.

HARGRAY OPENS STATE-OF-THE-ART RETAIL STORE IN BLUFFTON

HILTON HEAD ISLAND — July 2, 2012 — Hargray recently announced the opening of a brand new state-of-the-art retail store in Bluffton’s Belfair Towne Village. Featuring a modern design and the latest in technology, including iPads, iPhones and an Apple TV demo, the store gives customers a unique opportunity to experience Hargray’s wide range of communications and entertainment products and services.

“With its new convenient location, the store is a logical extension of the Hargray brand,” said Eddie Andrews, Director of Marketing for Hargray. “Customers and visitors alike can touch and feel, as well as
demo, some of the most popular in-home devices available today—and they do so with the Hargray bandwidth powering each and every device. It truly is an experience store.”

The new store, staffed by a knowledgeable team of customer service representatives, also boasts dozens of screens, TiVo and Wii consoles, and a home theater room demonstrating the latest in home entertainment.

“Our new store is about entertainment and connectivity in the real world—movie nights with the family, connecting with loved ones, or simply downloading a favorite song,” explained Robert Edwards, Director of Residential Sales for Hargray. “It’s a great opportunity for us to introduce new customers to the Hargray brand, as well as enhance relationships with our existing customers.”

About Hargray

Hargray is a cable and telephone company providing a full suite of entertainment and communications services in Beaufort, Jasper, and Hampton counties in South Carolina and Chatham County, Georgia.  The company also sells and publishes directories for several telephone companies and retirement communities across the Southeast. For more information, please visit www.hargray.com.

HARGRAY COMMUNICATIONS COMPLETES ACQUISITION OF CHARTER COMMUNICATIONS’ BEAUFORT CABLE SYSTEM

BEAUFORT, SC — June 1, 2012 — Beaufort County-based cable and telephone company Hargray Communications announced today that it has completed its acquisition of Charter Communications’ cable system in Beaufort.  The transaction involves approximately 7,000 customers in Beaufort.

“Having completed the acquisition, we are immediately beginning to migrate former Charter customers onto our network.” said Andrew Rein, Hargray’s VP of Sales & Marketing.  “To make the transition as
seamless as possible, we are giving former Charter customers the option of transitioning to our products that most closely match their current services, at the same monthly rate they have been paying Charter.”

Rein added, “One of the many benefits of this transaction is that customers will be able to purchase telephone services from Hargray in addition to Internet and television services—allowing customers to
bundle all three of these services into one convenient and affordable bill.  Our new customers will have access to the highest speed Internet service available in the area, more HD content, and on-demand access to popular and recently released movies through Hargray’s Movies-on-Demand service.”

Hargray will be reaching out to each former Charter residential and business customer via telephone, email and regular mail with information about each customer’s options.  Former Charter customers are also encouraged to go to www.Hargray.com/Charter to learn more.

To ensure customers are kept up to date with relevant information on Hargray’s integration activities, the Company will be:

  • Providing regular updates on the integration progress at www.Hargray.com/Charter and via Facebook;
  • Posting all transition plans at www.Hargray.com/Charter; and
  • Communicating any outage information online and via email

About Hargray

Hargray is a cable and telephone company providing a full suite of entertainment and communications services in Beaufort, Jasper, and Hampton counties in South Carolina and Chatham County, Georgia.  The company also sells and publishes directories for several telephone companies and retirement communities across the Southeast. For more information, please visit www.hargray.com.

HARGRAY COMPLETES FIBER BUILD TO DAUFUSKIE ISLAND

HILTON HEAD ISLAND — May _24, 2012 —  Hargray announced the completion of a major construction project to bring improved and more reliable connectivity to Daufuskie Island today. The locally-based telecommunications company began construction late in 2011 with the goal of connecting Daufuskie Island with fiber optic cable. Previously, Daufuskie Island was served with wireless microwave communications equipment, limiting reliability and the amount of bandwidth and capacity available.

The project involved boring under the Calibogue Sound from South Beach in Sea Pines to install the fiber optic cable. Hargray worked closely with the Community Services Associates in Sea Pines to minimize disruption to nearby residents.

Now that this work is complete, residential and business customers will be able to enjoy improved quality, reliability and significantly increased capacity to the island.  Modern microwave will continue to
serve as a means of communications redundancy.  The construction represented an investment of nearly $1 million for Hargray.

“This investment will greatly increase reliability and quality of communications for the residents and businesses of Daufuskie Island,” noted Michael Gottdenker, chairman and CEO of Hargray. “The installation of this fiber network has been eagerly anticipated on Daufuskie, and this new level of connectivity will significantly improve public safety as well.”

About Hargray

Hargray is a cable and telephone company providing a full suite of entertainment and communications services in Beaufort, Jasper, and Hampton counties in South Carolina and Chatham County, Georgia.  The company also sells and publishes directories for several telephone companies and retirement communities across the Southeast. For more information, please visit www.hargray.com.